What are the cancellation rules for my RentalCover Protection?

Refund amounts differ based on your RentalCover Protection, when the protection is scheduled to commence and your booking agent (if you booked through one of our partners). We recommend that you quickly follow these step-by-step instructions to cancel or modify your RentalCover Protection and, where applicable, obtain a refund.

When you first visit RentalCover you will need to activate your account. Simply find the RentalCover confirmation SMS or email in your inbox or spam and click the activation link. If you’re having issues, it may be because the email addresses of some Apple users aren’t shared with RentalCover. Instead, you can simply click on the link provided in the confirmation email you received when you purchased RentalCover Protection and update your email address. From your RentalCover Account, you can make a claim, make changes or view your wording.

You may also see an offer for a credit note that can be used on future bookings. Please read this article for more information on credit notes.