Algemene Voorwaarden
Algemene voorwaarden verzekering
Zie de betaalpagina en de 'mijn account' pagina van de website waar u de polis bekeken of betaald heeft voor de Algemene Voorwaarden die van toepassing zijn.
Het onderstaande is een samenvatting van de voordelen alle verzekeringen van RentalCover.com gemeen hebben. De dekkingsgraad kan onderhevig zijn aan bepaalde grenzen voor sommige soorten schade. Sommige verzekeringen kunnen slechts voor auto's worden afgesloten (waaronder leenauto's, auto’s van de garage en ongeval vervangende voertuigen) terwijl andere polissen ook dekking bieden voor vierwielaangedreven voertuigen en campers.
Inbegrepen
- Dekt de kosten van reparaties voor huurvoertuigen.
- Enkelvoudige ongevallen (en ongevallen waarbij meerdere voertuigen betrokken zijn)
- Diefstal
- Banden, voorruit, koplampen.
- Schade aan onderzijde en dak inclusief het omrollen van de auto.
- Aanrijdingen met dieren.
- Ongevallen na zonsondergang.
- Weer- gerelateerde schade (inclusief water schade door regenval).
- Schade ontstaan door achteruit rijden
- Andere bestuurders die vermeld staan op de huurovereenkomst zijn gedekt (de verzekeringsnemer moet ook op het contract staan).
- Gederfde winst door reparatie (de verhuurder verliest huurinkomsten in de periode dat het voertuig gerepareerd wordt)
- Vervanging/verlies van de sleutel
- Sleepkosten
- Creditcard kosten door verhuurbedrijf in geval van schade.
- Administratie kosten die de verhuurmaatschappij in rekening brengt bij een ongeval.
Niet inbegrepen
De volgende algemene uitzonderingen zijn van toepassing. Als een bepaald soort schade niet genoemd wordt in de lijst hierboven, maar ook niet onder de uitzonderingsgronden hieronder valt, is dit soort schade inbegrepen in uw verzekering.
- Sommige verzekeringen kunnen niet worden afgesloten voor campers, offroad vierwielaangedreven voertuigen, vrachtwagens en bussen. Bekijk uw polis voorwaarden en de daarin opgenomen beperkingen omtrent grootte en type voertuig.
- Alle verzekeringen sluiten schade uit die ontstaan is op wegen waar u zich volgens de voorwaarden van het huurcontract niet op mag begeven.
- Schade als gevolg van handelen in strijd met de voorwaarden van het huurcontract is niet gedekt.
- Schade die veroorzaakt is door een gebeurtenis die lijdt tot een strafrechtelijke veroordeling, boete of soortgelijke administratieve maatregel (zoals een snelheidsboete).
- Schade aan het voertuig door gehele of gedeeltelijke onderdompeling in zoet of zout water. Ook hieraan gerelateerde kosten, zoals sleepkosten, zijn niet gedekt.
- Schade als gevolg van opzettelijk of nalatig handelen van de huurder alsmede schade ontstaan uit overtredingen van de wegenverkeerswetten. Ook hieraan gerelateerde kosten zoals sleepkosten, worden evenmin gedekt.
- Sommige verzekeringen sluiten het gebruik van verkeerde brandstof uit. Kijk hiervoor uw polis na (maar kijk ook goed wat er op de klep staat!).
De Algemene Voorwaarden van de verzekering zijn van toepassing op wat wel en niet verzekerd is.
Onze Organisatie & Toepasselijke Regelgeving
Verenigd Koninkrijk
RentalCover.com is een handelsmerk van Cover Genius Ltd geregistreerd adres Unit 6, 4 Ravey Street, London, EC2A 4QP, United Kingdom. Cover Genuis Ltd is een besloten vennootschap geregistreerd in Engeland en Wales onder nummer 09408621. Cover Genius Ltd is bevoegd vertegenwoordiger (FCA Form Reference Number 681780) van Strategic Insurance Services Ltd, een besloten vennootschap geregistreerd in Engeland en Wales. Strategic Insurance Services Ltd is geauthoriseerd en gereguleerd door de Autoriteit Financiële Markten (FCA) (Referentienummer 307133), met als geregistreerd adres 36-38 Botolph Lane, London, EC3R 8DE.
In Europa worden onze verzekeringen onderschreven door Inter Partner Assistance SA (IPA) dat volledig eigendom is van AXA Assistance Group. Inter Partner Assistance is een Belgische vennootschap, geauthoriseerd door de Belgische Nationale Bank en gereguleerd door de Autoriteit Financiële Markten (Referentie nummer 202664).
Australië
RentalCover.com is een handelsmerk van Cover Genius Ltd, ABN 43 159 983 598, geregistreerd adres 33 Ward Street, Willouhby NSW, 2068, Australië. In Australië worden onze verzekeringen onderschreven door QBE Insurance (Australie) Limited ABN 78 003 191 035, licentienummer 239545 van 2 Park Street, Sydney NSW 2000 en Inter Partner Assistance Belgie (Register nummer 20664)
Nieuw Zeeland
RentalCover.com is een handelsmerk van Cover Genius Limited, NZ Bedrijfs Nummer 4547898, geregistreerd adres Level 3, 10 Custom Street East, Auckland, New Zealand. In Nieuw Zeeland zijn onze verzekeringen onderschreven door QBE Insurance (Australia) Limited (Licentie nummer 239545) en Inter Partner Assistance Belgie (FCA Register nummer 202664).
Betaling en annuleringsvoorwaarden
Door op de betalingsknop te klikken, gaat u akkoord met de Algemene Voorwaarden van Betaling en de Algemene Voorwaarden op deze pagina. Op het moment dat u een betaling verricht, zal een account worden aangemaakt die per email bevestiging wordt. Het op de betalingspagina aangegeven bedrag zal in de gekozen valuta op uw Creditcard in rekening gebracht worden. Het betalingskenmerk op uw afschrift zal 'RentalCover.com' zijn.
Annulering
U kunt opzeggen tot een dag voordat u de auto ophaalt. Nadat u uw auto heeft ontvangen kan de verzekering verlengd worden, maar niet geannuleerd, verkort of aangepast worden. Wanneer u succesvol annuleert, krijgt u het volledige bedrag terug, inclusief mogelijke creditcard kosten.
Algemene voorwaarden van de website (Website terms of Use)
These terms form the basis upon which you may use this website www.RentalCover.com. The parties to these terms are Cover Genius Limited of United Kingdom (4547898) of Unit 6, 4 Ravey Street, London, EC2A 4QP, United Kingdom ("us", "we", and "our"); and an end user, anyone who uses our site ("you"). These terms of use apply to www.rentalcover.com, and any other of our websites or sites where RentalCover.com products are available (collectively referred to as "RentalCover.com" or the "site" or the "partner site").
RentalCover.com is a website providing rental vehicle excess cover products ("permitted purpose"). In consideration for providing you with a licence to use the site, you agree to only use the site in accordance with these terms.
We grant you a personal licence to use the site. Your licence is made up of this document, our privacy policy and any other policy that we may publish on the site from time to time. You must only use the site strictly on the terms of your licence, and only for the permitted purpose. A condition of this licence is that we may contact you by email for the purposes outlined in our privacy policy. Our advertisers, affiliates, and other users of the site may send you email for matters relating to the "permitted purpose".
It is your responsibility to ensure that information you provide is true and correct and up to date and you comply with all applicable laws and the terms of this licence. It is solely your responsibility to ensure that the item you book, purchase or reserve is suitable for your intended purpose and you consent to us handling your personal information in accordance with our privacy policy. You also warrant that you are authorised to use any payment instrument through which you make a purchase or reservation, that the delivery address specified in your purchase with our advertisers and affiliates is correct and that you have not relied upon any representation given by us. You release us from any claim arising from the sale of goods.
We may provide you with links to external websites from the site, where you acknowledge that we do not endorse or recommend such website and such websites do not form part of our website. We do not warrant that any information contained in such website is true and correct and that these external websites do not contain viruses, trojans and other malware.
You must not use the site (or any software provided on or from the site) to abuse, menace, harass, intimidate or stalk anyone, break the law or allow another person to break the law, damage property including intellectual property, injure anyone, mislead or deceive anyone including through the creation of 'spoof' websites, facilitate the commission of a tort, or breach of contract, allow for the misuse of anyone's confidential information, misuse or allow for the misuse of anyone's personal information, sensitive information or health information, as defined by the Privacy Act 1988, facilitate or engage in any act or omission which is in contravention of the laws regarding Spam including the Spam Act 2003, interfere with someone else's computer without their permission, allow a minor to view or access material which is inappropriate (or not classified for minors) for minors including pornography, send or distribute any virus, worm, trojan or other malicious code, send alter or create an electronic message (including spoofing) to conceal the true identity of the person from whom it originates, interfere with the proper operation of a website, blog, newsgroup, forum or chatroom, use a remote system (such as a mail server or proxy server), without the authorisation of the owner of it, for the transmission of data, operate a service such as a mail server or proxy server, without proper controls to prevent the use of the service by unauthorised third parties for the transmission of data, control or contribute to a Denial of Service attack, send, display or publish material which is obscene, offensive, defamatory or potentially defamatory, would contravene anyone's intellectual property rights, is likely to incite sexual, religious or racial hatred, violence, discrimination or vilification; and despite anything to the contrary you must not procure another person to do any of the things prohibited under these terms.
Any intellectual property created while using the site vests solely with the person who created it - but you grant us an unlimited, royalty free licence to use and display anything which you (with our consent) create or post on the site. You may not use any of our intellectual property (including our name, logo or content) without our prior written approval. You must notify us immediately if you become aware of any advertisement on our website which infringes the intellectual property rights of any third party.
You acknowledge that the persons who use the site are not employed by us, and are not our agents, partners, joint venturers or authorised representatives - they are independent and that we do not endorse or warrant the content of any advertisements, reviews or other content on the site. Any agreement (other than these terms) you enter into with a seller is directly between you and the seller and is not with us. To the extent permitted by law we do not warrant that the content of the site is current or error free and we are not a party to any agreement for the sale of goods on the site. The site is only to be used as a guide and is not to be relied upon as advice about prevailing market rates of goods. You must accept use of the site from us subject to these acknowledgements, and none of them constitutes a defect in the site.
You release us from all losses and claims in respect of, or out of, such matters you acknowledge or their consequences. Except for any express warranties in these terms and, to the extent permitted by law, we disclaim all express and implied warranties in relation to the site and anything on it (or promoted on it). In the case of any breach of these terms (or any other part of the licence to use the site), or any negligence for which we are responsible, or breach of a condition or warranty that legislation prohibits us from excluding (which condition or warranty shall accordingly be included), our liability to you will be limited, at our option, to AUD$100 or if the breach or negligence relates to:
- replacement of any goods involved or the supply of equivalent goods;
- the repair of such goods;
- the payment of the cost of replacing the goods or of acquiring equivalent goods; or
- the payment of the cost of having the goods repaired;
and:
- if the breach relates to services
- supplying of the services again; and
- the payment of the cost (for the period of the breach) of having the services supplied again.
In no circumstances are we liable for any indirect, secondary or consequential loss or loss of income, loss of profit, or loss of bargain that you or anyone else may suffer.
We may deal with your personal information in accordance with our privacy policy as amended from time to time. We may use your personal information for promotional and marketing purposes until you request to opt out of receiving such information. You also consent to us sending you email to advise you of changes to the site or to market the site or our services to you. Where you obtain personal information through the use of the site, you must destroy that personal information within a reasonable time after you have used it for a purpose permitted by these terms.
We may terminate or suspend your licence to use the site at anytime where you breach these terms or for any other reason we deem appropriate. In addition to any other right of termination we may terminate your licence to use our site at anytime where we wish to discontinue our site or redevelop our site.
Either party may give notice by fax, to a publicly available email or mail to our registered company address. A notice is deemed to be served if it is mailed: before noon on the second business day after posting, if it is emailed during business hours upon the email leaving the sender's mail server, and if outside business hours 9am on the next business day. If by fax, upon the delivery of a successful transmission report by the sender's fax, but if outside of business hours, at 9am on the next business day. Any notice that is given must be in the English language.
If any provision in this agreement is unlawful or inconsistent with any law, then to the extent of the unlawful nature or inconsistency, that provision may be severed from without affecting the remainder of the agreement.
This agreement and any contract arising under it is governed exclusively by the law of New Zealand. Any legal proceedings relating to them can only be taken in courts with jurisdiction in New Zealand.
No right under these terms can be waived except by notice in writing signed by the party waiving it. If a party overlooks a breach by the other party on one or more occasions, it is not taken to have agreed to any future breach.
A reference to the singular includes the plural and vice versa. Where one thing is said to include one or more other things, it is not limited to those other things. There is no significance in the use of gender-specific language. A "person" includes any entity which can sue and be sued. A "person" includes any legal successor to or representative of that person. A reference to a law includes any amendment or replacement of that law.
Feedback on these terms and the website can be sent to theteam[at]rentalcover.com.