Billing Support & Claim Payouts

Everything you need to know about charges and claims reimbursements and settlement

I have cancelled or shortened my policy. When will I receive my refund?
Refund processing times for policies can differ based on where you booked. If you cancelled or shortened your policy via your Account the refund will show on your statement within 4 days.
Does offer discounts? is proud to offer a range of discounts including...
How can I save money on transactions when renting internationally?
Unfortunately, transaction fees are everywhere when you travel internationally. In this article we share tips for how you can avoid these fees...
Can I use a different credit card for RentalCover bookings vs the rental car?
I think I have been wrongly charged for damage to my vehicle
We sometimes hear of rental companies charging customers for damages that did not happen, inflating or miscalculating the final charges.
Do I still have to pay for a deposit if I buy insurance?
Car rental companies will generally require you to leave a deposit with them at pick up, as a security measure in case you damage the car...

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