Payments

Everything you need to know about your claims refund

Can I change my payment method or currency after purchase?
It is not possible to update your payment method or currency after your policy is purchased...
I found a better price on a plan, will you match it?
If you do find a better price anywhere, we are happy to beat it. Just reply to any of our emails and include details of the alternative quote...
How can I save money when travelling internationally?
Unfortunately, transaction fees are everywhere when you travel internationally. In this article we share tips for how you can avoid these fees...
I have cancelled or shortened my RentalCover.com policy. When will I receive my refund?
Refund processing times for RentalCover.com policies can differ based on where you booked. If you cancelled or shortened your policy via your RentalCover.com Account the refund will show on your statement within 4 days.
Will I receive a refund if I do not have an accident?
We will not be able to refund your premium after your rental period is complete, even if you did not have an accident...
I think I have been wrongly charged for damage to my vehicle
We sometimes hear of rental companies charging customers for damages that did not happen, inflating or miscalculating the final charges.
Does RentalCover.com offer discounts?
RentalCover.com is proud to offer a range of discounts including... 
 
Why was my price beat request refused?
We will always aim to price beat like for like insurance quotes. Please note however that we cannot price beat for the following cases...
Do I still have to pay for a deposit if I buy your insurance?
Car rental companies will generally require you to leave a deposit with them at pick up, as a security measure in case you damage the car...
 

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Coverage for vehicles with less than 9 seats (including driver). Excludes luxury/exotic cars.*