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Home
Common Questions
About Our Price Guarantees
How are coverage days calculated?
I found a better price on a policy, will you match it?
About RentalCover.com
What are the benefits?
Who is RentalCover.com & Who provides the coverage?
What is the Rating of Our Underwriters?
Alternatives to RentalCover.com
How to make an informed choice when you get to the rental desk - your insurance options explained.
Can I rely on Travel Insurance?
Should I just risk it and not get insurance?
Annual Plans
How Do I "Log" Rentals For My Annual Plan?
Claims
How do claims work for "Extra Cover" (for USA & Canada)?
How do claims work for "Zero Excess Rental Cover", "No Excess Rental Cover" & "Rental Vehicle Cover"?
When can I expect claims to be settled?
How do I make a claim?
Am I insured if I have more than one accident?
How do I report a claim for "Collision Damage Coverage" (for US Residents)?
Country: Asian Countries
What should I do at the rental desk in Asian Countries
Country: Australia/NZ
How does Excess Reduction & Third Party Insurance work in Australia and New Zealand
What should I do at the rental desk in Australia/NZ?
Country: Canada
How does rental excess & CDW work in Canada? What are my options?
What should I do at the rental desk in Canada?
Country: EU/UK
How does rental excess/CDW work in Europe? What are my waiver options?
What should I do at the rental desk in EU/UK?
Country: Latin American Countries
What should I do at the rental desk in Latin American Countries
Country: Namibia/Africa
How does rental excess & CDW work in Africa? What are my options?
Country: United States
What are the insurance options in the USA? How does the US differ from most other countries?
How Does The Free Roadside Assistance Work for USA Policies?
What is Extra Cover for the USA? What do I say at the rental desk?
What should I do at the rental desk in the US?
What should I do at the rental desk if I am traveling abroad with Collision Damage Coverage (for US Residents)?
Country: Worldwide
What should I do at the rental desk: Introduction
Damage Waivers (CDW, LDW, Super CDW, Super LDW)
What is "excess", "CDW", "LDW", "excess reduction", etc? And what is RentalCover.com?
How much do I pay if there's an accident?
How do "LDW" and "Super CDW" and "Super LDW" differ from simple "CDW"?
Managing/Cancelling/Modifying Policies
How do I cancel a policy, change dates or add coverage? What if I changed my rental vehicle?
Help, I can't login!
When are the policies issued?
How do I submit my airline rewards program number?
How much coverage do I need?
Are there age or residency restrictions?
Are additional drivers insured?
How do I change the name of the policy holder?
Who is insured? What is insured?
I bought a policy but changed my car. Do I need a new policy?
How do cancellations and refunds work?
What is a refundable deposit/bond? When does it get refunded?
How do I add coverage to my policy?
I have several rentals over a period of time. Do I need a policy for each rental? What if I have several countries to visit?
What are my policy's inclusions?
Personal Accident Insurance
What is PAI (Personal Accident Insurance)?
Supplemental Liability Insurance
What is SLI (Supplementary Liability Insurance)?
Theft Protection
What is Theft Protection?
Third Party Cover
Is "Third Party" included?
Why do rental companies charge a large excess when the repair cost is small? What happens if I'm "not at fault"? Will I get my money back? When?
Types of Vehicles & Types of Rental (Peer To Peer etc)
Are 4x4s Insured? What about unsealed roads?
What types of "rentals" are insured? Car shares? Loan cars from mechanics?
Excess Cover/CDW
Claims
Home
Common Questions
Excess Cover/CDW
Claims
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