Allmänna villkor

För att se dina villkor, gå till betalningssidan alternativt "Mitt konto" där du såg eller betalade för tilläggsskyddet.

Följande är en sammanfattning av de fördelar som finns med alla tilläggsskydd RentalCover.com utfärdar. Täckningen är begränsad på vissa typer av skador. Några tilläggsskydd gäller enbart för bilar (inklusive bilpool, ersättningsbilar vid olycka och mekaniska lånebilar) medan andra även inkluderar fyrhjulsdrivna fordon, campingbilar och husbilar. Se gärna ditt tilläggsskydds/din offerts försäkringsdokument/produktinformation.

Inkluderar:

• Täcker reparationskostnader för hyrda fordon.
• Singelolyckor (och flerfordonsolyckor).
• Stöld.
• Däck, vindrutor, strålkastare.
• Tak- och underredesskador, inklusive bil som slagit runt.
• Kollision med djur.
• Olyckor efter skymning.
• Väderrelaterade skador (inklusive vattenskador orsakade av vädret).
• Skador som orsakas av att backa ett fordon.
• Ytterligare förare som omnämns på hyresavtalet täcks (försäkringstagaren måste också stå på hyresavtalet).
• Förlust av användning/demurrage (återförsäljarens förlorade inkomst medan ett fordon repareras).
• Förlorad nyckel/ersättning av nyckel.
• Bärgning.
• Kreditkortavgifter debiterade av biluthyrningsfirmor i händelse av skada.
• Administrationskostnader debiterade av biluthyrningsfirmor i händelse av olycka.

Inkluderar inte:

Följande generella undantag gäller. Om en skadetyp varken är nämnd som inkluderad eller som ett undantag täcks den av ditt tilläggsskydd.

• Några av våra tilläggsskydd täcker inte husbilar, campingbilar, fyrhjulsdrivna terrängfordon, lastbilar och bussar. Var vänlig kolla ditt tilläggsskydd och dess begränsningar gällande storlek och typ av fordon.
• Alla tilläggsskydd exkluderar skador som uppstår på vägar som biluthyrningsfirman inte tillåter att bilen körs på.
• Täcker inte skador som orsakats när villkoren i hyresavtalet har överskridits.
• Täcker inte skador som orsakats av en händelse som leder till brottmålsdom, böter (såsom fortkörningsböter) eller liknande.
• Täcker inte skador på fordonet som på något sätt orsakats av fullständig eller delvis nedsänkning i salt- eller sötvatten, inte heller relaterade kostnader såsom bärgning.
• Skador på fordonet orsakade av den som hyr fordonets uppsåtliga eller vårdslösa beteende, eller beteende som strider mot lagar eller bestämmelser som kontrollerar fordonstrafik, inte heller relaterade kostnader.
• Några tilläggsskydd exkluderar feltankning. Vänligen se ditt tilläggsskydd (men kolla även tanklocket!).

Inkluderanden och undantag är med förbehåll för villkoren för tilläggsskydden.

Bolagsstyrning och reglering

Storbritannien

RentalCover.com är ett handelsnamn av Cover Genius Ltd vars registrerade kontor är Unit 6, 4 Ravey Street, London, EC2A 4QP, United Kingdom, Storbritannien. Cover Genius Ltd är ett företag registrerat i England och Wales under företagsnummer 09408621. Cover Genius Ltd, är en utsedd representant (FCA referensnummer 681780) av Strategic Insurance Services Ltd, ett företag registrerat i England och Wales under företagsnumret 02968515. Strategic Insurance Services Ltd är auktoriserade och reglerade av Financial Conduct Authority (referensnummer 307133), vars registrerade kontor är 36-38 Botolph Lane, London, EC3R 8DE.

I Europa är våra tilläggsskydd säkerställda av Inter Partner Assistance SA (IPA) som är helägt av AXA Assistance Group. Inter Partner Assistance är ett belgiskt bolag auktoriserat av Belgiska nationalbanken och underkastat begränsad reglering av Financial Conduct Authority (FCA registreringsnummer 202664).

Australien

RentalCover.com är ett handelsnamn av Cover Genius Ltd, ABN 43 159 983 598, registrerat kontor Level 2, 50 Bridge St Sydney NSW, 2000, Australia. I Australien är våra tilläggsskydd säkerställda av QBE Insurance (Australia) Limited ABN 78 003 191 035, AFS licensnummer 239545 på 2 Park Street, Sydney NSW 2000.

Nya Zeeland

RentalCover.com är ett handelsnamn av Cover Genius Limited, NZ bolagsnummer 4547898, registrerat kontor Level 3, 10 Custom Street East, Auckland, New Zealand. I Nya Zeeland är våra tilläggsskydd säkerställda av QBE Insurance (Australia) Limited (AFS licensnummer 239545).

Betalnings- och avbokningsvillkor

När du klickar på betalningsknappen godkänner du både betalningsvillkoren och användarvillkoren som beskrivs i detta dokument. När du betalar skapas ett konto som bekräftas av ett mail. Ditt kreditkort kommer att debiteras, i den valuta du valt, på det belopp som anges på betalningssidan. Alla tillämpbara kreditkortavgifter kommer också att visas. ”RentalCover.com” står som fakturautställare på ditt kreditkortsutdrag.

Avbokning

Du kan annullera när som helst fram till dagen innan du hämtar ut ditt fordon. Efter att du hämtat ditt fordon kan du förlänga ditt tilläggsskydd, däremot kan det inte avbokas, förkortas eller ändras. Vid lyckad avbokning utfärdas en full återbetalning, inklusive eventuella kreditkortavgifter.

Website Terms of Use

These terms form the basis upon which you may use this website www.RentalCover.com. The parties to these terms are Cover Genius Limited of United Kingdom (4547898) of Unit 6, 4 Ravey Street, London, EC2A 4QP, United Kingdom ("us", "we", and "our"); and an end user, anyone who uses our site ("you"). These terms of use apply to www.rentalcover.com, and any other of our websites or sites where RentalCover.com products are available (collectively referred to as "RentalCover.com" or the "site" or the "partner site").

RentalCover.com is a website providing rental vehicle excess cover products ("permitted purpose"). In consideration for providing you with a licence to use the site, you agree to only use the site in accordance with these terms.

We grant you a personal licence to use the site. Your licence is made up of this document, our privacy policy and any other policy that we may publish on the site from time to time. You must only use the site strictly on the terms of your licence, and only for the permitted purpose. A condition of this licence is that we may contact you by email for the purposes outlined in our privacy policy. Our advertisers, affiliates, and other users of the site may send you email for matters relating to the "permitted purpose".

It is your responsibility to ensure that information you provide is true and correct and up to date and you comply with all applicable laws and the terms of this licence. It is solely your responsibility to ensure that the item you book, purchase or reserve is suitable for your intended purpose and you consent to us handling your personal information in accordance with our privacy policy. You also warrant that you are authorised to use any payment instrument through which you make a purchase or reservation, that the delivery address specified in your purchase with our advertisers and affiliates is correct and that you have not relied upon any representation given by us. You release us from any claim arising from the sale of goods.

We may provide you with links to external websites from the site, where you acknowledge that we do not endorse or recommend such website and such websites do not form part of our website. We do not warrant that any information contained in such website is true and correct and that these external websites do not contain viruses, trojans and other malware.

You must not use the site (or any software provided on or from the site) to abuse, menace, harass, intimidate or stalk anyone, break the law or allow another person to break the law, damage property including intellectual property, injure anyone, mislead or deceive anyone including through the creation of 'spoof' websites, facilitate the commission of a tort, or breach of contract, allow for the misuse of anyone's confidential information, misuse or allow for the misuse of anyone's personal information, sensitive information or health information, as defined by the Privacy Act 1988, facilitate or engage in any act or omission which is in contravention of the laws regarding Spam including the Spam Act 2003, interfere with someone else's computer without their permission, allow a minor to view or access material which is inappropriate (or not classified for minors) for minors including pornography, send or distribute any virus, worm, trojan or other malicious code, send alter or create an electronic message (including spoofing) to conceal the true identity of the person from whom it originates, interfere with the proper operation of a website, blog, newsgroup, forum or chatroom, use a remote system (such as a mail server or proxy server), without the authorisation of the owner of it, for the transmission of data, operate a service such as a mail server or proxy server, without proper controls to prevent the use of the service by unauthorised third parties for the transmission of data, control or contribute to a Denial of Service attack, send, display or publish material which is obscene, offensive, defamatory or potentially defamatory, would contravene anyone's intellectual property rights, is likely to incite sexual, religious or racial hatred, violence, discrimination or vilification; and despite anything to the contrary you must not procure another person to do any of the things prohibited under these terms.

Any intellectual property created while using the site vests solely with the person who created it - but you grant us an unlimited, royalty free licence to use and display anything which you (with our consent) create or post on the site. You may not use any of our intellectual property (including our name, logo or content) without our prior written approval. You must notify us immediately if you become aware of any advertisement on our website which infringes the intellectual property rights of any third party.

You acknowledge that the persons who use the site are not employed by us, and are not our agents, partners, joint venturers or authorised representatives - they are independent and that we do not endorse or warrant the content of any advertisements, reviews or other content on the site. Any agreement (other than these terms) you enter into with a seller is directly between you and the seller and is not with us. To the extent permitted by law we do not warrant that the content of the site is current or error free and we are not a party to any agreement for the sale of goods on the site. The site is only to be used as a guide and is not to be relied upon as advice about prevailing market rates of goods. You must accept use of the site from us subject to these acknowledgements, and none of them constitutes a defect in the site.

You release us from all losses and claims in respect of, or out of, such matters you acknowledge or their consequences. Except for any express warranties in these terms and, to the extent permitted by law, we disclaim all express and implied warranties in relation to the site and anything on it (or promoted on it). In the case of any breach of these terms (or any other part of the licence to use the site), or any negligence for which we are responsible, or breach of a condition or warranty that legislation prohibits us from excluding (which condition or warranty shall accordingly be included), our liability to you will be limited, at our option, to AUD$100 or if the breach or negligence relates to:

• replacement of any goods involved or the supply of equivalent goods;
• the repair of such goods;
• the payment of the cost of replacing the goods or of acquiring equivalent goods; or
• the payment of the cost of having the goods repaired;

and:

• if the breach relates to services
• supplying of the services again; and
• the payment of the cost (for the period of the breach) of having the services supplied again.

In no circumstances are we liable for any indirect, secondary or consequential loss or loss of income, loss of profit, or loss of bargain that you or anyone else may suffer.

We may deal with your personal information in accordance with our privacy policy as amended from time to time. We may use your personal information for promotional and marketing purposes until you request to opt out of receiving such information. You also consent to us sending you email to advise you of changes to the site or to market the site or our services to you. Where you obtain personal information through the use of the site, you must destroy that personal information within a reasonable time after you have used it for a purpose permitted by these terms.

We may terminate or suspend your licence to use the site at anytime where you breach these terms or for any other reason we deem appropriate. In addition to any other right of termination we may terminate your licence to use our site at anytime where we wish to discontinue our site or redevelop our site.

Either party may give notice by fax, to a publicly available email or mail to our registered company address. A notice is deemed to be served if it is mailed: before noon on the second business day after posting, if it is emailed during business hours upon the email leaving the sender's mail server, and if outside business hours 9am on the next business day. If by fax, upon the delivery of a successful transmission report by the sender's fax, but if outside of business hours, at 9am on the next business day. Any notice that is given must be in the English language.

If any provision in this agreement is unlawful or inconsistent with any law, then to the extent of the unlawful nature or inconsistency, that provision may be severed from without affecting the remainder of the agreement.

This agreement and any contract arising under it is governed exclusively by the law of New Zealand. Any legal proceedings relating to them can only be taken in courts with jurisdiction in New Zealand.

No right under these terms can be waived except by notice in writing signed by the party waiving it. If a party overlooks a breach by the other party on one or more occasions, it is not taken to have agreed to any future breach.

A reference to the singular includes the plural and vice versa. Where one thing is said to include one or more other things, it is not limited to those other things. There is no significance in the use of gender-specific language. A "person" includes any entity which can sue and be sued. A "person" includes any legal successor to or representative of that person. A reference to a law includes any amendment or replacement of that law.

Feedback on these terms and the website can be sent to theteam[at]rentalcover.com.