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We need more information to verify your identity.

Your privacy is important to us. In order to make changes to your RentalCover Account or RentalCover Protection, we need to verify your identity. Simply contact us with the information below and we will be able to progress your enquiry.

  1. The full name entered when you purchased your RentalCover Protection.
  2. The email used when you purchased RentalCover Protection.
  3. Your purchase ID (also called a Booking ID, Transaction ID, Customer Reference Number, etc.)
  4. The amount that you paid for your RentalCover Protection.
  5. The date of the purchase.
If you are requesting to merge multiple RentalCover Accounts, please supply the above information for all your purchases along with the email address you would like to use as your primary RentalCover Account email address.

If you need to contact one of our partners, the above information will also help them process your enquiry faster.