About Us
About RentalCover.com
At RentalCover.com, we provide insurance and damage protection products for your rental car that protect you against costly damages, theft, and also may provide supplementary protection for lost keys, headlight repairs, flat tires and more depending on what country you reside. We offer plans without deductibles so you can enjoy some peace of mind.We aim to process and pay 95% of claims within 3 business days (upon approval).
We work with some of the largest and most respected insurers to provide you with coverage, no matter where you drive. Our top-rated global panel of insurers include, but are not limited to:
RentalCover.com is owned and run by Cover Genius, a global distributor of insurance products and full protection products founded in 2014. Cover Genius has locations in the US, UK, Canada, Australia, Japan, Singapore, Korea, Philippines and India and is licensed to sell insurance in dozens of countries.
Our customer commitment is based on three core values:
1. Trust
We build trust by ensuring approved claims are processed and paid promptly upon approval (our target is three days from claim submission to payment) and that customers get the highest level of coverage, often for up to 50% less expensive† than the rental companies.
2. Transparency
RentalCover.com aims to provide complete transparency to all its customers through clear concise information about exactly what you are (and are not) covered for.
3. Customer Focus
RentalCover.com aims to provide their customers with products that meet their travel requirements. Our 5 Star Trustpilot.com reviews are backed up by our efforts to work with partners to ensure anyone who books a rental car can get whichever product they need, anywhere in the World.
How does it work?
We get it, rental insurance and damage protection products can be tricky, but we’ve got you covered!All you need to do is check your email confirmation - you’ll see a link to our Rental Guides that tell you which products to refuse when you get to the rental desk. If there’s any damage, you would pay that amount to the rental company and then make a claim via RentalCover.com for a full, fast refund (our target is 3 days for claim completion and payment) upon approval.
Our Team
Our world-class technology and partnerships teams are in New York, San Francisco, London, Tokyo, Seoul, Singapore and Sydney. We work with insurers in over 60 countries. You can find out more about the team behind RentalCover.com on the LinkedIn and Instagram pages of our parent company Cover Genius.
New York Office
27 E 28th St
New York 10016
US
27 E 28th St
New York 10016
US
London Office
Shoreditch
London EC2A 4QP
GB
Shoreditch
London EC2A 4QP
GB
Sydney Office
9 Barrack St
Sydney, NSW, 2000
Australia
9 Barrack St
Sydney, NSW, 2000
Australia
Our Partners
We distribute our plans through handpicked partners such as Rentalcars.com, Despegar, RentCars and Carnect, to ensure a safe, hassle-free, inexpensive trip for our customers. For more information on how to contact your rental car company, click here.
† We compared the costs of collision damage protection via RentalCover.com to the average cost of collision or loss damage waivers (including taxes and fees) for a one week rental (December 11 - 17, 2016). Cost comparison is in U.S. dollars and is based on online quotes provided by Alamo, Avis and Hertz for an airport pickup and drop-off of a compact car in Boston, Dallas, Las Vegas, Orlando, and Portland for a U.S resident over age 25. No discounts applied.
AH-2023