Managing your protection

Even the best made plans sometimes change. View information on updating your policy.

Coronavirus (COVID-19) and your RentalCover.com plan
How to cancel, extend or shorten your RentalCover.com policy
Please follow the steps above to start the process.
What are the cancellation rules for my RentalCover.com policy?
Refund amounts differ based on your RentalCover.com policy, when the policy is scheduled to commence and your booking agent (if you booked through one of our partners).
Can I purchase insurance after pick up?
If your rental has started and you realise you forgot to buy insurance, don’t worry, you still can...
 
What if I change the rental vehicle or rental company?
Good news. You don’t need to change your policy... Your RentalCover.com policy can be used for any rental vehicle, from any rental company, subject to the terms of the rental agreement.
What to do if no vehicle is available at the rental desk
At RentalCover.com we provide the rental insurance and our partners are responsible for the rental cars. We work with a number of rental partners who sell our policies when you book from their site...
Adding extra drivers and countries to your coverage
The named driver and all additional drivers included on your rental agreement are covered by your RentalCover.com plan. There is no need to add any additional drivers to your plan; they are automatically covered free of charge....
Why haven’t I received my refund yet?
If you cancel your protection via your RentalCover Account, depending on your country we offer you the option to either receive a credit note or a cash refund...

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We provide protection for rental cars, including mini-vans, pickup trucks, and sport utility vehicles rented from a rental car agency. Does not cover commercial or offroad use or exotic cars.‡