About your cover

Rental insurance doesn’t have to be confusing

What is included with my coverage?
At RentalCover.com we believe that you shouldn’t need a legal degree to understand our policies. That’s why everything we write is refreshingly simple...
Does RentalCover.com cover 4x4s, motorhomes, RVs, campervans, vans or buses? (N/A for US residents)
Yes we do. You can choose your vehicle type on the RentalCover.com homepage. While cars are available for any destination, you might find that we do not have Motorhome/RVs, Campervans, Buses and 4x4s in selected countries...
Why do I see a different price for my coverage?
If you make changes to your RentalCover.com policy or create several quotes over time you may notice a small difference in price from when you originally booked. Reasons why the cost of your modified cover may differ are as follows...
What to do if your plan is refused at the rental desk, or "it is not recognized"?
Follow the tips in this article to avoid the hard sell and have a safe, stress-free trip...
How does CDW work with RentalCover.com
We understand that insurance, and especially insurance acronyms, can be confusing! In this short article we demystify the two most commonly used terms you will hear at the rental desk...
I want to change the plan holder details or add a company name on my invoice
You can change policy holders any time before you pick up the vehicle.
I got an unexpected charge from RentalCover on my credit card. Why?
If you see a charge from RentalCover.com on your credit card statement that you don’t recognise, it is likely because you added rental insurance through one of our approved partners, and it has been charged separately to your rental...
 
How to request a quote and buy your damage protection plan

Find out how much you could save on rental insurance by creating a free quote on our website.

What are RentalCover.com’s age requirements?
Age requirements can vary depending on our policy provider. To see the limits that apply to you, please check your Policy Wording.
Can I use a single plan for multiple rentals or multiple countries?
Due to limitations from our insurers, our policies can only be used to cover one rental vehicle...
Is my replacement car insured by my plan?
If you damage your rental vehicle and the rental company provides you with a replacement, our insurance will automatically cover you, as long as the car type and policy holder details remain the same.
 
What are the inclusions and exclusions of my plan?
Inclusions and exclusions can vary depending on your cover type so please check your policy wording to find out more. You can find your policy wording attached to your confirmation email, or download it from your account on RentalCover.com...
How can I manage my data and delete my cache?
We use cookies to collect and safely store some of your data. Here’s why and how you can manage it...
 
What should I enter as my Country of Residence?
This country should be the same one you used in your address on your rental agreement...
Why can’t I see my policy limit in my local currency?
How does CDW work in the US & Canada?
When you rent a car in the US and Canada you are responsible for the entire value of your rental car should any damage or loss occur while you are renting a vehicle...
 
What to do if you are unable to sign into your account
What to do if payment to your card is declined
If your payment card was declined, please follow these steps...
I accidentally canceled my RentalCover.com policy
I’m an American with my own auto plan - do I need RentalCover.com?
Renting in America? You can benefit from our popular American primary insurance protection...
Can I view and download my plan and invoice?
You can view, download or print your policy wording and invoice from your My Account page...
 
How can I change my email preferences?
You can update your email preferences at any time from your My Account page.
 
I want to check the status of my plan
You can check the status of your policy at any time by accessing your account...
What insurance products are not provided by RentalCover.com?

We often get asked if we offer the following products. You can sign in to view the full wording for your policies. In summary, here’s what we do cover...

Customer care and how you can find answers to your questions
So we can provide better email-based support to our customers around the world in over 40 languages we recently removed our phone-based support.
Who are RentalCover.com’s insurers?
We work with some of the largest and most respected insurers to provide you with coverage, no matter where you drive...
Glossary of key insurance terms
We understand that insurance, and especially insurance acronyms, can be confusing! In this short glossary we demystify the more commonly used terms you will hear used at the rental desk...
Can travel agents benefit from using RentalCover.com?
Yes - registered agents can provide their customers with rental peace of mind while earning 50% commission on every booking...
How are coverage days calculated?
Insurance policies are always calculated in full calendar days to ensure you are covered for the full trip even if you pick up early or drop off late...
Why use RentalCover.com?
Since 2014 we’ve specialised in providing customers with cover that’s up to 50% cheaper than what you’ll be offered at the rental desk. We provide full protection for rental cars, 4x4s, campervans, minibuses and motorhomes...
What is SLI (Supplementary Liability Insurance)?*
Supplementary Liability Insurance insures you for injuries to other drivers and their vehicles.

Get a quote for your next trip

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Coverage for vehicles with less than 9 seats (including driver). Excludes luxury/exotic cars.*