About your cover

Rental insurance doesn’t have to be confusing

What is included with my cover?
At RentalCover.com we believe that you shouldn’t need a legal degree to understand our policies. That’s why everything we write is refreshingly simple...
Does RentalCover.com cover 4x4s, motorhomes, RVs or campervans?
Yes we do. If you’re planning your next trip make sure you save on insurance by choosing the right level of cover for the vehicle you’re planning on renting...
What to do if your policy is refused at the rental desk, or "it is not recognised"?
Follow the tips in this article to avoid the hard sell and have a safe, stress-free trip...
How does rental excess and CDW work?
We understand that insurance, and especially insurance acronyms, can be confusing! In this short article we demystify the two most commonly used terms you will hear at the rental desk...
I see an unexpected charge from RentalCover on my credit card. Why?
If you see a charge from RentalCover.com on your credit card statement that you don’t recognise, it is likely because you added rental insurance through one of our approved partners, and it has been charged separately to your rental...
I want to change the policy holder details or add a company name on my invoice
You can change policy holders any time before you pick up the vehicle.
How to request a quote and buy your rental insurance
Find out how much you could save on rental insurance by creating a free quote on our website.
Customer care and how you can find answers to your questions
So we can provide better email-based support to our customers around the world in over 40 languages we recently removed our phone-based support.
I've been involved in a multi vehicle accident. What happens now?
If you are involved in a multi vehicle accident, your rental company will charge you for the damages up to the full amount of your excess until the insurers decide who is at fault and close the case...
Have you read our Rental Guides?
To find out more about what is included in your policy, what to do at the rental desk and information about how you should proceed in the event of an accident, read our country specific Rental Guides.
Is my replacement car covered by my policy?
If you damage your rental vehicle and the rental company provides you with a replacement, our insurance will automatically cover you, as long as the car type and policy holder details remain the same.
 
Can I purchase insurance after pick up?
If your rental has started and you realise you forgot to buy insurance, don’t worry, you still can...
 
Can I use a single policy for multiple rentals?
Due to limitations from our insurers, our policies can only be used to cover one rental vehicle...
Can I view and download my policy and invoice?
You can view, download or print your policy wording and invoice from your My Account page...
 
How can I change my email preferences?
You can update your email preferences at any time from your My Account page.
 
I want to check the status of my policy
You can check the status of your policy at any time by accessing your account.
 
What insurance products are not provided by RentalCover.com?

We often get asked if we offer the following products. You can sign in to view the full wording for your policies. In summary, here’s what we do cover...

I’m an American with my own auto plan - do I need RentalCover.com?
Renting in America? You can benefit from our popular American primary insurance protection...
Who are RentalCover.com’s insurers?
We work with some of the largest and most respected insurers to provide you with coverage, no matter where you drive. Our top-rated global panel of insurers include...
Glossary of key insurance terms
We understand that insurance, and especially insurance acronyms, can be confusing! In this short glossary we demystify the more commonly used terms you will hear used at the rental desk...
Can travel agents benefit from using RentalCover.com?
Yes - registered agents can provide their customers with rental peace of mind while earning 50% commission on every booking...
How are coverage days calculated?
Insurance policies are always calculated in full calendar days to ensure you are covered for the full trip even if you pick up early or drop off late...
Why use RentalCover.com?
Since 2014 we’ve specialised in providing customers with cover that’s 50% cheaper than what you’ll be offered at the rental desk. We provide full protection for rental cars, 4x4s, campervans, minibuses and motorhomes...

Get a quote for your next trip

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Covers cars/vans/SUVs/4x4s etc. of 1-9 passengers that don't need special licenses or aren't for commercial or off-road use.