To shorten or extend your policy please follow these steps:
1. Visit My Account.
2. Next login. To do this you will need your booking reference number which ends with “-INS”, this can be found in the subject line of your confirmation email.
3. Lastly, choose your policy and select Extend / Reduce Cover dates.
You can only reduce unused days, This means refunds are not available for today and other preceding days. If you reduced the number of days we will refund you the difference to your original payment card.
If you are extending your dates you will just need to pay the additional amount.
However, you will not be able to extend your policy if the policy’s end date has already passed (i.e. you cannot extend your booking if it is January 2, and the policy ended on January 1). If you have extended your rental and need extra protection, please create a new policy for the remaining days of your rental.