How credit notes work
Unfortunately the following credit note is not available for most RentalCover plans for US residents
. When you cancel a RentalCover plan you may be offered a credit note with an extra 60% bonus credit (or more, depending on your residence). The credit can be used on any future bookings for up to 3 years. If you do not use all your credit you can use the remaining balance for future bookings.
The offer is only available in your RentalCover Account when you cancel a booking. The alternatives are laid out like this:
You can choose to take the credit (with the extra 60% bonus) by clicking the blue button on the right, or proceed to cancel by clicking the white button.
Some of our partners also process RentalCover cancelations on their site.
The terms and conditions of the offer are straightforward:
- We will add a credit note to your account for the full amount of your original booking plus your 60% bonus credit
- The credit can be used toward any future booking on RentalCover. The credit is non-refundable and expires in 3 years.
- Your credit can only be used on RentalCover and cannot be used in conjunction with any other offers.
- If you purchased a plan using the credit and then cancel the plan, you will not be offered bonus credit again. Any credit that you spent on the canceled plan will be refunded for you to spend on your next purchase.
When you first visit RentalCover you will need to activate your account. Simply find the RentalCover confirmation text or email in your inbox or spam and click the activation link. If you’re having issues, it may be because the email addresses of some Apple users aren’t shared with RentalCover. Instead, you can simply click on the link provided in the confirmation email you received when you purchased RentalCover Protection and update your email address.