How to cancel your cover before your trip has started

We understand that even the best made plans sometimes change, which is why you can cancel your policy up to the time of pick-up to receive a full refund.

To cancel, extend or shorten your cover please follow these steps:

1. Visit My Account.

2. Next login. To do this you will need your booking reference number which ends with “-INS”, this can be found in the subject line of your confirmation email.

3. Lastly, choose your policy and select either Edit Cover or Cancel. We will then immediately process your refund. Please note that most international transfers complete within one to four business days.

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Coverage for vehicles with less than 9 seats (including driver).
Need to modify your policy?
Visit your policy dashboard where you can adjust dates, coverage amounts and more.