What to do if you are unable to sign into your account?
The following steps address the common issue of not being able to sign into your RentalCover Account.
1. Check if you have entered the correct booking reference and email address. To do this you will need your booking reference number which ends with “-INS”. This can be found in the subject line of your confirmation email. We recommend you copy and paste to avoid mistakes.
2. If you still see an error message, click the “Forgot your booking reference?” link. You can then confirm your email address and we'll email you your most recent booking reference so you can access your booking details.
1. Check if you have entered the correct booking reference and email address. To do this you will need your booking reference number which ends with “-INS”. This can be found in the subject line of your confirmation email. We recommend you copy and paste to avoid mistakes.
2. If you still see an error message, click the “Forgot your booking reference?” link. You can then confirm your email address and we'll email you your most recent booking reference so you can access your booking details.