What are the cancelation rules for my policy?

Refund amounts differ based on your policy, when the policy is scheduled to commence and your booking agent (if you booked through one of our partners). We recommend you quickly follow these step-by-step instructions to cancel or modify your policy and, where applicable, obtain a refund.

When you first visit RentalCover you will need to activate your account. Simply find the RentalCover confirmation text or email in your inbox or spam and click the activation link. If you’re having issues, it may be because the email addresses of some Apple users aren’t shared with RentalCover. Instead, you can simply click on the link provided in the confirmation email you received when you purchased RentalCover Protection and update your email address. From your RentalCover Account, you can make a claim, make changes or view your wording.

You may also see an offer for a credit note that can be used on future bookings. Please read this article for more information on credit notes.