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Enter your Country of Travel and your Rental Company or booking agent to see what is included or excluded in your policy.

How do I change the name of the policy holder?

Yes, you can change the policy holder and contact details on your policy any day up until and including the day of departure.

Note: Additional drivers who are on the rental agreement with you are covered free of charge. 

You can change the name on your RentalCover.com policy any time before the date of travel using the following steps:

  1. Go to the 'My Account' page in the navigation menu.
  2. Click "Modify" on the policy you want to add coverage to.
  3. Scroll down to "Modify Personal Details". From there you can update the name and contact details of the policy holder.
 

Example

RentalCover.com customer Eddie Vedder took out a policy last week, to provide coverage a hirecar for a trip around China with his friend Dave Grohl. However, Eddie had completely forgotten that he had a world tour kicking off at the same time he had planned the holiday. Eddie has to pull out of the trip, but Dave says he's still keen to visit China on his own.

Being a good friend, Eddie decides to change the name on his RentalCover.com policy to 'Dave Grohl', so his friend can still use the coverage Eddie has paid for while traveling round China. That way Eddie's money doesn't go to waste, and Dave saves the cost of having to buy a separate policy, which means more money for Dave to spend on souvenirs for Eddie.


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Please check if these questions are relevant or scroll down to contact us:

About Our Price Guarantees

How are coverage days calculated?
I found a better price on a policy, will you match it?

About RentalCover.com

What are the benefits?
Who is RentalCover.com & Who provides the coverage?
What is the Rating of Our Underwriters?

Alternatives to RentalCover.com

Should I buy coverage from the rental companies?
Can I rely on Travel Insurance?
Should I just risk it and not get insurance?

Annual Plans

How Do I "Log" Rentals For My Annual Plan?

Claims

How do claims work for "Extra Cover" (for USA & Canada)?
How do claims work for "Zero Excess Rental Cover", "No Excess Rental Cover" & "Rental Vehicle Cover"?
When can I expect claims to be settled?
How do I make a claim?
Am I insured if I have more than one accident?
How do I report a claim for "Collision Damage Coverage" (for US Residents)?

Country: Asian Countries

What should I do at the rental desk in Asian Countries

Country: Australia/NZ

How does Excess Reduction & Third Party Insurance work in Australia and New Zealand
What should I do at the rental desk in Australia/NZ?

Country: Canada

How does rental excess & CDW work in Canada? What are my options?
What should I do at the rental desk in Canada?

Country: EU/UK

How does rental excess/CDW work in Europe? What are my waiver options?
What should I do at the rental desk in EU/UK?

Country: Latin American Countries

What should I do at the rental desk in Latin American Countries

Country: Namibia/Africa

How does rental excess & CDW work in Africa? What are my options?

Country: United States

What are the insurance options in the USA? How does the US differ from most other countries?
How Does The Free Roadside Assistance Work for USA Policies?
What is Extra Cover for the USA? What do I say at the rental desk?
What should I do at the rental desk in the US?
What should I do at the rental desk if I am traveling abroad with Collision Damage Coverage (for US Residents)?

Country: Worldwide

What should I do at the rental desk: Introduction

Damage Waivers (CDW, LDW, Super CDW, Super LDW)

What is "excess", "CDW", "LDW", "excess reduction", etc? And what is RentalCover.com?
How much do I pay if there's an accident?
How do "LDW" and "Super CDW" and "Super LDW" differ from simple "CDW"?

Managing/Cancelling/Modifying Policies

How do I cancel a policy, change dates or add coverage? What if I changed my rental vehicle?
Help, I can't login!
When are the policies issued?
How do I submit my airline rewards program number?
How much coverage do I need?
Are there age or residency restrictions?
Are additional drivers insured?
How do I change the name of the policy holder?
Who is insured? What is insured?
I bought a policy but changed my car. Do I need a new policy?
How do cancellations and refunds work?
What is a refundable deposit/bond? When does it get refunded?
How do I add coverage to my policy?
I have several rentals over a period of time. Do I need a policy for each rental? What if I have several countries to visit?
What are my policy's inclusions?

Personal Accident Insurance

What is PAI (Personal Accident Insurance)?

Supplemental Liability Insurance

What is SLI (Supplementary Liability Insurance)?

Theft Protection

What is Theft Protection?

Third Party Cover

Is "Third Party" included?
Why do rental companies charge a large excess when the repair cost is small? What happens if I'm "not at fault"? Will I get my money back? When?

Types of Vehicles & Types of Rental (Peer To Peer etc)

Are 4x4s Insured? What about unsealed roads?
What types of "rentals" are insured? Car shares? Loan cars from mechanics?

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